How to enter the Mail Server Details for Emails
Note: RF500 is previously a Comark product.
In order to enter the Mail Server Details, you must first log in as an Administrator. Then from the blue banner at the top of the page, select Administration – System Settings – Mail System, see below:
That will open the following dialogue box…..
Entering the Mail Server Settings can be done in two ways. Firstly you can manually enter the settings, or secondly you can select one of the preset configurations. The default configuration when you open this dialogue will be the Current Settings.
Presets:
Use the drop down to select either Yahoo! or Gmail. The SMTP and Port Number will be auto-filled. Both Gmail and Yahoo required SSL/TLS certification. Please now enter your Username and Password into the boxes provided.
Manually:
Enter the SMTP Server as a name, e.g. smtp.gmail.com or as an IP address e.g. 173.194.66.108
Enter the Port as a number, e.g. 587
Click on "Save" to save and exit, or "Close" to exit without saving.
Advanced Tab:
Click on the Advanced Tab to bring up this dialogue….
The advanced tab allows for a number of different actions.
Mail Server From Address:
RF500 uses the following default E-Mail address ‘RF500 Gateway Name@comarkltd.com’. However, in some circumstances the from e-mail address can be ignored by the mail server as it appears not to eliminate from inside the network and could therefore be considered as spam e-mail. In this event either set the from address to your own E-Mail address (RF500 E-Mails will appear to come from you) or set the from E-Mail to something more recognizable, e.g. GatewayName@MyCompany.com
Mail Queue:
The Mail Queue, is as the name suggests, is the queue of e-mails waiting to be sent from the Gateway. The E-Mail queue can be cleared by clicking on the "Clear Queue" button and then OK to confirm.
Diagnostics:
The diagnostics button is useful when trying to understand why E-Mails or SMSs are not being sent from the Gateway. Click on "Show" to see the current status of the last E-Mail/SMS sent.
At any time you can click on "Save" to save and exit, or "Close" to exit without saving.